CitationOne Terms of Service

1. General Provisions

These Terms of Service govern the use of the CitationOne service available at app.citationone.com, operated by Seowp Wojciech Wladzinski, ul. Nieborowska 36, 80-034 Gdansk, Poland, NIP: 9840163453 (hereinafter: “Operator”).

CitationOne is a tool for auditing web content for optimization for AI search engines (AI Search), such as ChatGPT, Perplexity, Google AI Overviews, and Bing Copilot.

2. Definitions

• Service - the CitationOne application available at app.citationone.com
• User - a natural or legal person using the Service after logging in
• Audit - an analysis of web content performed by the Service
• Credit - a unit enabling one full audit to be performed
• Account - an individual User account in the Service, created automatically upon first login

3. Registration and Login

Registration occurs automatically upon first login. Only an email address is required to use the Service. Login is performed using a one-time verification code (OTP) sent to the provided email address.

The User agrees to provide a valid email address to which they have access. Every new account receives 3 free audit credits.

4. Scope of Service

The Service enables:

• Auditing web content across 10 AI Search quality dimensions
• Comparing content with competitors from Google search results (Full mode)
• Generating reports with BEFORE/AFTER recommendations
• Exporting reports to PDF and Markdown formats
• Sharing reports via a public link

Each full audit consumes 1 credit. Additional credits can be purchased through the payment system available in the Service.

5. Payments

Payments for audit credits are processed by Lemon Squeezy (Lemon Squeezy LLC) as Merchant of Record. This means:

• Lemon Squeezy is the seller of credits and invoice issuer
• Lemon Squeezy handles VAT and taxes according to the buyer's location
• The Operator does not store payment data (cards, bank accounts)
• Purchased credits are added to the account automatically after payment confirmation

Payment complaints should be directed to the Operator, who will forward them to Lemon Squeezy. Refunds are possible in accordance with Lemon Squeezy's refund policy.

6. Liability

Audit results are informational and advisory in nature. The Operator does not guarantee:

• Specific ranking or citation results by AI search engines
• Accuracy of competitor scoring (based on algorithmic and AI analysis)
• Uninterrupted operation of the Service (planned maintenance is possible)

The User uses audit results at their own risk. The Operator is not liable for decisions made based on reports.

7. Intellectual Property Rights

The CitationOne Service, its source code, scoring algorithms, AI prompts, and user interface are the intellectual property of the Operator.

The User retains full rights to audited content and generated reports. Reports may be freely used, shared, and published by the User.

8. Usage Restrictions

The User agrees to:

• Use the Service in accordance with its intended purpose
• Not attempt to circumvent the credit system or limits
• Not audit content that violates the law (e.g., illegal content, content infringing third-party copyrights)
• Not use the Service in a manner that could disrupt its operation

The Operator reserves the right to block the account of a User who violates these Terms.

9. Account Deletion

The User may delete their account at any time from the Settings page. Account deletion is irreversible and results in permanent removal of all data: email address, audits, reports, EAV triples, and feedback. Unused credits are non-refundable.

10. Changes to Terms

The Operator reserves the right to modify these Terms. Users will be informed of significant changes through the Service. Continued use of the Service after a change constitutes acceptance of the new terms.

11. Contact

For matters related to these Terms and the operation of the Service: Seowp Wojciech Wladzinski, ul. Nieborowska 36, 80-034 Gdansk, Poland.