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CitationOne Terms of Service

Last updated: July 17, 2026

1. General Provisions

These Terms of Service govern the use of the CitationOne service available at app.citationone.com, operated by Seowp Wojciech Wladzinski, ul. Nieborowska 36, 80-034 Gdansk, Poland, NIP: 9840163453 (hereinafter: “Operator”).

CitationOne is a tool for auditing web content for optimization for AI search engines (AI Search), such as ChatGPT, Perplexity, Google AI Overviews, and Bing Copilot.

2. Definitions

  • Service - the CitationOne application available at app.citationone.com
  • User - a natural or legal person using the Service after logging in
  • Audit - an analysis of web content performed by the Service
  • Credit - a unit enabling one full audit to be performed
  • Account - an individual User account in the Service, created automatically upon first login

3. Registration and Login

Registration occurs automatically upon first login. Only an email address is required to use the Service. Login is performed using a one-time verification code (OTP) sent to the provided email address, or via Google OAuth (Sign in with Google).

The User agrees to provide a valid email address to which they have access. Every new account receives 3 free audit credits.

4. Scope of Service

The Service provides the following tools:

  • Content Audit - analysis across 10 AI Search quality dimensions, comparison with competitors from Google search results, reports with BEFORE/AFTER recommendations, PDF and Markdown export, and report sharing via a public link
  • Bulk Audit - simultaneous audit of multiple URLs with an aggregate report
  • Keyword Clustering - grouping keywords by Google search result similarity, with content pillar suggestions
  • Pruning - sitemap-based analysis of cannibalization and proposals for content removal or consolidation
  • Schema Audit (Schema Gaps) - sitemap-based analysis of schema.org structured data
  • Internal Linking - internal linking suggestions with anchor-text matching

Running a single tool (URL audit, clustering, pruning, schema audit, internal linking) consumes 1 credit. Bulk audit consumes 1 credit per audited URL. Additional credits can be purchased through the payment system available in the Service.

5. Payments

Payments for audit credits are processed by Lemon Squeezy (Lemon Squeezy LLC) as Merchant of Record. This means:

  • Lemon Squeezy is the seller of credits and invoice issuer
  • Lemon Squeezy handles VAT and taxes according to the buyer's location
  • The Operator does not store payment data (cards, bank accounts)
  • Purchased credits are added to the account automatically after payment confirmation

Payment complaints should be directed to the Operator, who will forward them to Lemon Squeezy. Refunds are possible in accordance with Lemon Squeezy's refund policy.

6. Referral (Affiliate) Program

Any logged-in User may participate in the referral program by sharing their unique referral link available on the “Referral program” page.

  • When a new person arrives via a referral link, a cookie (co_ref) valid for 30 days is stored in their browser. If they create an account within that period, they are permanently attributed to the referrer (first click wins).
  • The referrer is entitled to a commission equal to a percentage of the net value (excluding VAT) of every payment made by the referred User within 2 years of the referral date. VAT is collected and remitted by Lemon Squeezy as the seller (see section 5) and is not the Operator's revenue, therefore it is not included in the commission base. The current commission rate is shown in the “Referral program” panel.
  • Commission accrues once a payment is settled. If a payment is refunded, the corresponding commission that has not yet been paid out is cancelled.
  • Commissions are paid out manually by the Operator after approval, based on payout details voluntarily provided by the referrer. The Operator may set a minimum payout threshold.
  • The referrer is solely responsible for settling any taxes due on commissions received.
  • Abuse is prohibited, in particular: self-referral, creating fake accounts, spam, and misleading forms of promotion. In case of abuse, the Operator may withhold or cancel commissions and exclude the User from the program.
  • The Operator reserves the right to change the commission rate, the terms, or to terminate the referral program at any time. Such changes do not affect commissions already approved for payout.

7. Marketing Communications

  • The Operator may send the User marketing messages (information about new features, updates, offers, and the referral program) only after the User has given separate, voluntary consent - via a dedicated checkbox at registration or in the account Settings.
  • Marketing consent is independent of using the Service - withholding it does not restrict access to any features.
  • Regardless of marketing consent, the Operator sends messages necessary to provide the service (e.g., one-time login codes, account-related notifications), which do not require separate consent.
  • Consent may be withdrawn at any time, without giving a reason: by clicking the “Unsubscribe” link in the footer of every marketing message, or by unchecking consent in the account Settings. Unsubscription is processed promptly.
  • Marketing messages are sent via the provider Resend (details in the Privacy Policy).

8. Liability

Audit results are informational and advisory in nature. The Operator does not guarantee:

  • Specific ranking or citation results by AI search engines
  • Accuracy of competitor scoring (based on algorithmic and AI analysis)
  • Uninterrupted operation of the Service (planned maintenance is possible)

The User uses audit results at their own risk. The Operator is not liable for decisions made based on reports.

9. Intellectual Property Rights

The CitationOne Service, its source code, scoring algorithms, AI prompts, and user interface are the intellectual property of the Operator.

The User retains full rights to audited content and generated reports. Reports may be freely used, shared, and published by the User.

10. Usage Restrictions

The User agrees to:

  • Use the Service in accordance with its intended purpose
  • Not attempt to circumvent the credit system or limits
  • Not audit content that violates the law (e.g., illegal content, content infringing third-party copyrights)
  • Not use the Service in a manner that could disrupt its operation

The Operator reserves the right to block the account of a User who violates these Terms.

11. Account Deletion

The User may delete their account at any time from the Settings page. Account deletion is irreversible and results in permanent removal of associated data: email address, audits, reports, EAV triples, and feedback. Billing data (payment records) and referral-program commission data are retained for the period required by tax and accounting law. Unused credits are non-refundable.

12. Changes to Terms

The Operator reserves the right to modify these Terms. Users will be informed of significant changes through the Service. Continued use of the Service after a change constitutes acceptance of the new terms.

13. Contact

For matters related to these Terms and the operation of the Service: Seowp Wojciech Wladzinski, ul. Nieborowska 36, 80-034 Gdansk, Poland, email: kontakt@citationone.com.

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